Privacy Policy

Last updated: 9 July 2026

At Three Quarter Time, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website at threequartertime.com.au or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Three Quarter Time is an Australian business dedicated to promoting healthy ageing through music, offering piano tuition, community programs, workshops, venue hire and educational resources.

If you have any questions about this Privacy Policy, please contact us using the details at the end of this page.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit a contact form
Book a class, workshop or venue hire
Subscribe to our newsletter
Purchase a service or program
Communicate with us via email or phone
Complete surveys or provide feedback

This information may include:

Name
Email address
Phone number
Postal address (where applicable)
Booking information
Payment details (processed securely through third-party payment providers)
Any information you choose to include in your enquiry

We may also collect non-personal information, including:

Browser type
Device information
IP address
Pages visited
Time spent on the website
Referral sources
Website usage statistics

How We Use Your Information

We use your information to:

Respond to enquiries
Process bookings and payments
Deliver our services
Send booking confirmations and reminders
Improve our website and customer experience
Send newsletters and updates (where you have opted in)
Meet legal and regulatory obligations

We will only use your personal information for the purposes for which it was collected or as otherwise required by law.

Online Bookings and Payments

Our website uses Wix Bookings and secure third-party payment providers to process bookings and payments.

Payment information is processed securely by these providers and is not stored by Three Quarter Time.

Please refer to the relevant provider's privacy policy for more information about how payment information is handled.

Cookies

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyse website traffic
Enhance your browsing experience

You can choose to disable cookies through your browser settings, although some features of the website may not function correctly.

Analytics

We may use website analytics services, such as Google Analytics, to understand how visitors use our website.

These services collect anonymous information, including:

Pages visited
Time spent on the site
Device type
General location
Referral sources

This information helps us improve our website and services.

Email Communications

If you subscribe to our mailing list or request updates, we may occasionally send you:

News
Events
Workshops
Program updates
Educational content

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with trusted service providers where necessary to operate our business, including:

Website hosting (Wix)
Payment processors
Booking platforms
Email marketing providers
Professional advisers where legally required

These providers are only permitted to use your information to provide services on our behalf.

Data Security

We take reasonable steps to protect your personal information from:

Unauthorised access
Misuse
Loss
Disclosure
Alteration

While we implement appropriate security measures, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites, including:

Facebook
Instagram
YouTube
LinkedIn
Google Maps

We are not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies before providing personal information.

Your Rights

Subject to Australian privacy laws, you may request to:

Access your personal information
Correct inaccurate information
Update your information
Request deletion of your personal information where appropriate
Withdraw consent for marketing communications

To make a request, please contact us using the details below.

Children's Privacy

Some of our piano tuition services are available for children. Personal information relating to children should only be provided by a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate parental involvement.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or business practices.

Any updates will be published on this page with the revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Three Quarter Time

Petra Taylor-Smith
📍 Beerwah, Sunshine Coast, Queensland, Australia
📞 0490 957 265
✉️ petra@threequartertime.com.au

We are committed to handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).